Shipping & In-Store Pickup
In-Store Pickup Details:
If you have placed an online order and selected in-store pickup your order will automatically be sent to our Downtown Hickory location unless a special request is made to send the item to on of our 4 other locations. Customers are welcome to make a special request via the note option at checkout or by emailing email@example.com within 12 hours of placing the order. Please review the chart below to see order processing times specific to each store:
We aim to get all orders shipped out within 1-2 business days excluding our busy Holiday season. As soon as your package has shipped you will be notified via the email listed on your order.
Aqua B Boutique is NOT responsible for lost, damaged, or marked delivered items. If there is a problem with your tracking information or the delivery of your package please contact the mail service directly before contacting us. We suggest this because, as the listed recipient of the package, the mail courier is often able to provide you with more information regarding the whereabouts of your package. In some situations, an items tracking may not update but items do still arrive so we suggest allowing several days for tracking to show correctly. If a package is marked as “DELIVERED” but you have not yet received your package, please contact the carrier directly to get this issue resolved as they are often able to check records giving detailed information on where your package was delivered. We can not be held responsible for orders where tracking shows the package was delivered to the address provided in your order.
To file a claim for lost or stolen packages please use the links below:
If you have any questions regarding your order/shipment please visit our "Contact Us" page for info on how to reach out. PLEASE NOTE ➔ Once an order has been placed we are unable to make any changes to the payment method used on the order nor are we able to cancel orders.
We Now Offer Shipping To Canada!